Answer: Emergency Medical Dispatching (or EMD) is a system designed for 911 operators to to assess and approach emergency calls for emergency medical services in an efficient manner. Dispatcher’s trained in EMD gather detailed information regarding the medical event, determine, classify, and dispatch the appropriate emergency responders, and provide pre-arrival instructions to aid the caller in providing care to the patient until the arrival of trained help.
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Matthew A. Carter is the Lead Developer and Editor of FirstAidReference.com. Matt is an Emergency Medical Technician and nationally recognized EMS Educator & CPR Instructor. He has extensive public safety experience and has trained and certified thousands of individuals in the topics of CPR, First Aid, and Emergency Medical Services working across the United States.
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